We'd Love to Hear From You
Have a question about a product, your order, sizing, shipping, or a potential business partnership?
Our team is always happy to help.
Whether you're shopping for yourself, looking for a special fashion piece, or interested in working with
us as a retailer, boutique owner, wholesaler, or online seller, please don't hesitate to get in touch.
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Get In Touch
Business Hours
9:00 AM - 9:00 PM, Sunday to Friday; Saturday off work
Time Zone: Chinese time
Phone
Contact
Support
We're here to help with your orders, shipping questions, returns, exchanges, and general inquiries.
Customer Support Email
For order-related questions, please include your order number so we can assist you more efficiently.
Business & Wholesale Inquiries
If you are interested in:
- Wholesale orders
- Dropshipping
- Boutique supply
- Online retail partnerships
- Product sourcing
- Long-term business cooperation
- New product collections
Please contact us with some information about your business and what you are looking for. We will be happy to discuss suitable products, pricing, availability, and cooperation options.
Customer Service Hours
| Day | Hours |
|---|---|
| Monday – Friday | 9:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 2:00 PM |
| Sunday | Closed |
Business hours are based on China Standard Time (CST).
We normally respond within 1 business day. During weekends, holidays, promotional periods, or unusually busy periods, responses may take a little longer.
Before You Contact Us
For faster assistance, please provide:
1. For Order Questions
- Order number
- Full name used for the order
- Product name
- Your question or concern
2. For Shipping Questions
- Order number
- Tracking number, if available
- Destination country
3. For Returns or Exchanges
- Order number
- Reason for your request
- Photos or videos when applicable
Our Promise
We believe good customer service is about more than answering questions. It's about listening, communicating clearly, and finding a practical solution whenever possible.
Thank you for choosing Fashion Clothes Boutique. We look forward to hearing from you.
Fashion Clothes Boutique
Fashion Beyond Clothing — A Statement of Confidence, Elegance & Individuality.
